Our site policy for returns and refund assistance.
Kidney Health Daily is committed to transparent communication about returns. Because certain products featured on this site are purchased through third-party marketplaces, final return handling may be subject to the marketplace and seller policies shown at checkout.
Return requests
Customers should review the return terms shown on the marketplace listing before placing an order. For the featured kidney monitoring kit, the marketplace listing indicates that returns are accepted within 30 days of delivery, with return shipping costs generally paid by the buyer unless otherwise stated on the listing.
If your issue relates to content on Kidney Health Daily, broken links, product description questions, or support navigation, you may contact our site support team directly for assistance.
Refund timing
Refund processing times depend on the marketplace platform, the seller, and the payment method used during checkout. Once a returned item is received and approved, the refund may take several business days to appear in the original payment account.
Non-returnable situations
- Items returned without original order verification
- Items damaged through misuse or improper handling after delivery
- Products marked as non-returnable by the marketplace seller
- Requests submitted outside the return window stated at checkout
How to get help
Email support@kidneyhealthdaily.site or call 252-337-2567 for site-related support. For live order issues, customers should also use the help options available on the marketplace order page.